Director product design

Zillow    Remote      7.21 - now
Lead a team of designers who deliver traditional, natural language (NLS) and Artificial Intelligence (AI) search and personalization solutions used by over 9.6 billion annual visitors to find and evaluate homes. Currently responsible for Search and Home page -- previously led teams responsible for the Home Details page and connections portion of the home-buying growth funnel.

Calendly    Atlanta GA      9.19 - 3.21
Build and manage a team of content designers to implement a content-first design approach and improve the user experience for this online scheduling application. Lead re-design and implemented a CMS to deploy content across the application. 

Head of content design

ADP    Atlanta GA      3.17 - 8.19
Build and manage team of designers, content strategists, and researchers and leveraged Design Thinking to guide the team to create a vision, validate, and deploy ADP’s award-winning nextGen payroll, time management, and tax form applications.

Director UX, NextGen payroll

goBalto (acquired by Oracle)     San Francisco CA      9.10 - 2.17
Lead user experience, product, marketing, user research, design, and content for a clinical trial application. Scaled product from initial concept through product-to-market fit (product ultimately acquired by Oracle).

Director/ VP product management and UX

ZoomSystems     San Francisco CA     12.06 – 5.09
Built a team of designers, content specialists, QA, and front-end developers for a new automated store concept. Scaled the concept that includes Macy’s, Best Buy, Sony, Elizabeth Arden, Proactiv Solution, and more with stores deployed worldwide.

Director UX  / creative director

WebEx     Santa Clara CA     12.05 – 12.06
Manage teams in US and China that design, test, and document the WebEx suite of online meeting applications to support online meetings, support, sales, and more. Also managed translation into 7 languages. During my tenure we successfully released a major redesign.

Manager UX & documentation

Kasenna     Mountain View CA     5.02 – 12.05
Responsible for a variety of admin and customer experiences for a digital video recording applications used in the hospitality and cable TV industry.

Manager UX

ETRADE     Menlo Park CA     11.98 – 8.00
Managed a team of designers and QA engineers who tested and deployed ETRADE’s website to ensure the site met technical requirements while providing users with an experience that was useable and useful. 

Senior manager